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FAQ

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F.A.Q.

48,000 to 72,000 units per year.

Residential Ice Bath Chiller, Gym Ice Bath Chiller, Therapy Center Ice Bath Chiller, Ice Bath Tubs, All In One Plunge Tub.

Top cold therapy and sauna brands all over the world. Most of them are located in North America, Europe and Australia. We can not expose them due to the confidential information.

We have a highly robust R&D capability, with all our products holding proprietary patents. Each year, we introduce at least four new products.

Regarding the casing, it is carbon steel, stainless steel and acrylic

Popular brands from tier 1 or 2 supplier depends on customer’s requirement.

Sure, if you are our long-term customer, we will be happy to send you free samples

The minimum order quantity for both the chiller and the bathtub is 1.

We offer customization for colors according to your preferences. Simply provide the color code, and we’ll handle the rest

Yes, if the order quantity exceeds our MOQ

Sure. But the MOQ must be met. And we can send you the sample picture for your confirmation.

ETL、CE、PSE、ATJC、SAA CERTIFICATE

From 1% to 3% depends on different models

We have after-sale service policy for different models and we have oversea repair point.

Yes, we use our own mold with patents, only we can sell them in the market.

Sure. We also prefer to have a long-term cooperation so you can keep the sample only for you.

We look forward to a long-term cooperation, and we will offer certain discount in a second order.

Freight rate is changing constantly. But we have 5-6 freight forwarders to choose from so we can filter the best option for you.

We can try to match your target rate. But lower rate means lower quality, and I’m sure neither of us would see this happen.

By sea or by air. We have contract with many freight forwarders and express providers.

Our regular delivery time is around 30-35 working days after receiving the deposit.

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